HR Leadership
4 mins read

Measuring employee wellbeing: are you asking your people?

A new survey explores the subject of measuring employee wellbeing — and highlights a mistake many organizations are making.

Yugi the Giraffe - November 30, 2023

We all know it. Healthy people perform better, achieve better results, and work better together. But we also live and work in volatile times with political, environmental and economic complexity – creating an environment of healthy, happy employees is tough. 

But whatever your employees’ emotional status, your journey starts at the same place: measuring employee wellbeing. A recent YuLife survey by our UK team shows the potential of data to create a window into employee sentiment that tells a powerful story. 

“It seems the key isn’t gauging employee sentiment – that is happening in many workplaces already — but if [measuring employee sentiment] happened more often, it has more powerful potential to inform the business right up to the boardroom,” says Lauren Berkemeyer, YuLife CMO. 

“Feeling that your boss is interested in you as a person, that you belong, that your role has value and meaning in the whole picture, are factors primary to our employees’ engagement by extension the success of the business.”

Measuring more regularly 

Measurement is happening within businesses already, with 74% of workers saying that their organization collects employee data via surveys. 

But the problem is the frequency and mode of collection: 

  • More than half (53%) of employees say that their organization only collects this data from them once — or less than once — a year. 
  • And despite the rise of wearable technology that allows people to collect data automatically (such as step counts), regularly and easily (through employee apps), only 22.7% of HR leaders say they have an internal dashboard that automatically tracks and measures employee data. 

Employees want greater transparency around their data

The other issue is that once businesses have the data, they aren’t always sharing the actions that fall out of it.

  • 52% of workers believe it’s unlikely that their feedback on wellbeing initiatives would be taken into consideration by leadership teams. 
  • And in not providing this transparency, organizations are losing an opportunity to engage their teams, with 72% of workers saying they would be more willing to give feedback if they knew exactly how it would be used in decision-making.

But part of the value of asking your employees about their wellbeing comes from the act itself: showing that you care. And this is particularly important for younger workers: 59% of workers say they would be more likely to stay at an organization that tracks and measures employee wellbeing, compared to one that didn't. This number rises to 71% among 18-24 year olds.

So if you’re measuring employee wellbeing but want to do it better, where do you start? 

1. Measure more often 

More than a third of employees (34.2%) say that their organization doesn’t collect or rarely collects data on employee wellbeing, and does not measure it. Of the remainder, 20.3% said they collected data annually, 12.4% every six months, 20.7% quarterly, 18% monthly and just 4.4% weekly. 

2. Consider how you’re collecting data 

As well as how often data is collected, the employee survey also probed how it was collected. The most popular answer by far was employee/pulse surveys (72.5%), followed by 1:1 meetings (33.7%), and focus groups (19.2%). Only 8.6% chose the option: "We partner with third parties like apps or research institutes that help us measure and track employee wellness metrics."

3. Measure qualitative with quantitative data

The qualitative data produced from methods such as one-to-ones and focus groups is, of course, vital. But without quantitative data to back it up, it can mean HR professionals struggle to make their case for employee wellbeing internally.

Want to read more on how to create a data-driven case for employee wellbeing? Download our latest ebook. 

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About YuLife

YuLife is an employee benefits and wellbeing app that’s reimagining the insurance industry by protecting lives, rewarding living and inspiring life. We’re on a mission to transform traditional insurance into a life-enhancing experience each employee will value and use daily.

How does it work?

Our award-winning app uses behavioral science and game mechanics to reward your people for living well while offering protection in case of crisis. And with our top-rated employee assistance program, your team gets access to mental, financial and social support, nutritionists, life coaches and more to help them live their best lives.

Because we believe that your employees should benefit from their insurance from day one — and that wellbeing should be accessible every day, for everyone.

Request a demo for your team today.

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Yugi the Giraffe

Yugi is our YuLife mascot. Like all giraffes they've got a big heart – in fact the biggest heart of all land animals.