Data Analyst

Data Analyst

Product and Tech • Flexible remote • Old Street

We're looking for a Product Experience Analyst - could it be you?

About Us

YuLife is creating a new kind of insurance company. Our mission is to inspire people to live longer, happier and healthier lives. We provide life insurance to companies and drive employee wellbeing through meaningful, engaging and rewarding experiences inspired by our favourite games, apps and products.

We live by a simple principle and we strive to translate this to our designs: always seek the win-win in everything we do. This means we should always be giving more than we take with every interaction. Sounds good?

The Role

Day to day responsibilities include, but are not limited to:

  • Demonstrating the “What, So What and What Now?” in every piece of insight
  • Setting performance targets for our insurance products
  • Working closely with the insurance product squad to ensure metrics are tracked
  • Working with our insurance partners to define and build out data requirements
  • Drive product optimisation through insights into user behaviours
  • Instructing feedback-informed design, bridging the gap between customer and product by organising, analysing, and disseminating live-customer feedback
  • Testing all events are firing properly
  • Working alongside data team to build analysis models and map user behaviours
  • Working with Product, CS, and Marketing to build and track campaign impact
  • Ownership and always having fingers on the pulse of how our users are engaging with insurance products

The ideal candidate will have:

  • 2+ years experience in D2C product analytics
  • Events Analytics platforms such as Mixpanel, Heap, Amplitude, Adobe Analytics
  • In-app messaging, push, email messaging and notifications A/B testing
  • Feedback surveys including CSAT, NPS, CES, Marketing surveys
  • Engagement, re-engagement, churn, Impact and LTV markers analysis
  • Data programming languages, such as SQL and/ Python
  • Dashboarding/ Analytics tools (Tableau/ Qlik/ PowerBI/ Looker)
  • Strong analytical and communication skills
  • Accuracy and attention to detail
  • Understanding of user/product life cycles

YuLife Benefits

We like to give more than we take so here are some of our benefits:

  • A competitive base salary
  • Potential to earn share options
  • 6x salary life assurance policy
  • Income protection policy
  • Access to the YuLife app (which includes a tonne of well-being rewards, discounts and exclusive offers)
  • Monthly wellbeing budget to “Be your Best Yu”
  • Contributions to working from home office equipment
  • Contributory pension - 3% of basic
  • 24 days of annual leave + 1 day to celebrate your birthday
  • Flexible and remote working arrangements (read more below)
  • A shiny MacBook Pro or whatever you need to do your best work
  • Cycle to work scheme
  • HIIT and Yoga sessions
  • Access to Learnerbly with a dedicated budget towards L&D through webinars, books, podcasts, journals and much more
  • More Happi - 2 professional coaching sessions every month


 

Find out more about our Hybrid Working policy