One of the many benefits of the YuLife employee app is that it brings all of your employee benefits (YuLife and before) into one, easily accessible place for your employees. And that is at the heart of how we achieve 5x utilisation of Employee Assistance Programmes — something we know is a common challenge. But when you start looking at why people don’t use EAP services, it’s quite simple: the barriers, the lack of understanding, the unknowns.Here are some of the key ways we increase utilisation:By having easy access, away from the intranet, with the ability to reach out in the privacy of your own home.By integrating the YuLife app into daily routines, we significantly enhance employees' awareness of and familiarity with its features, encouraging more frequent use.By helping to educate your employees by making the information surrounding support readily available. All services are provided at no cost, can be accessed 24 hours a day, 7 days a week and are 100% confidential.Benefits include structured clinical counselling, which may be complemented by computerised Cognitive Behavioural Therapy (CBT), for personal and mental health issues.YuMatter can also provide coaching on career development, and advise on issues affecting work-life balance. By covering so many potential pain points, YuMatter offers a truly comprehensive service to meet the needs of employees. But how do you access it in the YuLife app? Here’s your guide, in pictures: Step 1 If you haven’t already, download the YuLife app, and activate your account.Step 2Open up the YuLife app, and tap on the menu icon in the top left corner — it looks like three horizontal lines. Step 3Access the Wellbeing Hub.YuLife’s wellbeing hub acts as a gateway to all of your employee wellbeing initiatives, company benefits and initiatives. This includes the YuMatter (YuLife’s EAP service).Step 4Select the service you wish you use, and you will be navigated to the provider — and rest assured, this is an anonymous service. The EAP service can be used for both preventive services such as stress management advice, to more serious mental health challenges.And there you have it!Have any questions about the app or want to get a free quote for the YuLife app? Reach out to our support team today. About YuLifeYuLife is an employee benefits and wellbeing app that’s reimagining the insurance industry by protecting lives, rewarding living and inspiring life. We’re on a mission to transform traditional insurance into a life-enhancing experience each employee will value and use daily. How does it work?Our award-winning app uses behavioural science and game mechanics to reward your people for living well while offering protection in case of crisis. And with our top-rated employee assistance programme, your team gets access to mental, financial and social support, nutritionists, life coaches and more to help them live their best lives.Because we believe that your employees should benefit from their insurance from day one — and that wellbeing should be accessible every day, for everyone.Request a demo for your team today.